We deliver at your request using the following payment methods: PayPal, purchase on account via Klarna, credit card (Visa, Mastercard, American Express, etc.), Apple Pay, Google Pay, and direct debit.

Shipping costs are incurred per order, regardless of the order value. The amount of the shipping costs depends on where the package is to be delivered. For orders within Germany, we charge a one-time flat shipping fee of €6.95 per order, regardless of the number and weight of items. This includes the costs for shipping, packaging and packaging disposal. You can view shipping costs to other countries in the FAQ's.

Returns are free within Germany. A free return label can be conveniently generated via the returns portal, either for self-printing or for showing a QR code. Return costs from abroad must be borne by the customer.

You can find the respective delivery times for the desired item directly on the product detail page. Please click on the desired size.

Products available for immediate delivery ordered by 3 p.m. on weekdays will be shipped by DHL on the same day. Within Germany, DHL delivers parcels Monday-Saturday within 1-2 business days. We will inform you immediately of any delivery delays. You can find delivery times to other countries in the FAQ's.

If the ordered goods didn't fit (e.g., too small, too large, etc.), you are welcome to exchange them. Please reorder the desired size in the online shop. The ill-fitting item can simply be returned using the return label and will be refunded to the original payment method upon receipt of the goods. If you are unsure about your desired size, you can read the procedure under the FAQs.

For a free return within Germany, please use the return label, which you can generate yourself in the returns portal. Returns from abroad are also possible, provided you adequately frank the parcel.