Softshell hunting gloves

Upon your request, we deliver against the following payment methods: PayPal, purchase on account via Klarna, credit card (Visa, Mastercard, American Express, etc.), Apple Pay, Google Pay, and direct debit.

Shipping costs are incurred per order, regardless of the order value. The amount of shipping costs depends on where the package is to be delivered. For orders within Germany, we charge a one-time shipping fee of €6.95, regardless of the number and weight of items. This includes the costs for shipping, packaging, and packaging disposal. Shipping costs to other countries can be viewed in the FAQ's.

Returns are free within Germany. A free return label can be conveniently generated via the returns portal, either for self-printing or for showing a QR code. Return costs from abroad are to be borne by the customer.

You can find the respective delivery times for the desired item directly on the product detail page. Please click on the desired size.

Products available for immediate delivery will be shipped with DHL on the same day if ordered by 3 PM on weekdays. Within Germany, DHL delivers the package Monday-Saturday within 1-2 business days. We will inform you immediately of any delivery delays. You can find delivery times for international shipping in the FAQs.

If the ordered goods didn't fit (e.g., too small, too large, etc.), you are welcome to exchange them. Please reorder the desired size in the online shop. The unsuitable item can simply be returned using the return label and will be refunded to the original payment method upon receipt of the goods. If you are unsure about your desired size, you can read about the procedure in the FAQ's.

For a free return within Germany, please use the return label, which you can generate yourself in the returns portal. A return from abroad is of course also possible if you sufficiently frank the package.

You can reach our customer service as follows:

• directly via the live chat located at the bottom left of our website www.oefele.de (Note: only available during regular business hours!)
• via email to jagdbekleidung(at)oefele.de
• via Whatsapp to +49 (0)8274/278
• via phone at +49 (0)8274/278
• via fax at +49 (0)8274/1087
• via letter or order card to our address (Oefele Jagdbekleidung e.K., Schulstraße 15, 86647 Buttenwiesen-Lauterbach)